Shipping & Returns

 

Where do you deliver to?

We deliver to every location in Australia. From Darwin to Hobart, Perth to Sydney, and all points in-between. 


Deliveries are sent daily as required to: Sydney | Melbourne | Brisbane | Adelaide | Perth | Canberra | Tasmania | NT | Nationwide


 

How long does it take to send the goods?

If payment is received before 1pm, then the goods are normally sent out on the same business day.

If payment is received after 1pm, then the goods are usually sent out the next business day.

 

How do I know when you have sent the goods?

You will receive an email from us with a copy of your packing slip or invoice together with your unique tracking number, showing the time and date of lodgment at the Post Office.

 

How long does it take to receive the goods?

It depends on your postcode and the type of product ordered, but typically it takes ONLY 1 business day for metro areas.

All CPAP Machines are sent by Australia Post usually via Express Post. This includes on-line parcel tracking with guaranteed next business day delivery to most postcodes around Australia.  Most other areas take 2 business days and worst case up to 4 business days for remote areas including far north Queensland, WA and NT.

All CPAP Masks, Hoses and Accessories are usually sent using Australia Post's Express Service, which is a guaranteed next business day delivery to most postcodes.

 

Can I pick up my goods?

Sorry - due to the wholesale nature of our business, this service is currently not availalble.

 

How can I return something to you?

Please send all goods to;

BMC CPAP Pty Ltd

PO Box 3007

Rouse Hill

NSW 2155

We recommend you send goods to us by Registered Post so we can track the item and sign for the goods.

 

 Last updated 24th June 2014